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As leaders, we’re tasked with having many different types of conversations – including praise, recognition, direction, and corrective action, to name just a few. However, many of the conversations we think about having can be challenging for us and actually, for want of a better term, go “missing.” There are many names for these “missing”…

Along with the flu, colds, and the coronavirus, something else is going around: frustration. Business leaders are dealing with their own frustrations and the frustrations of the people they are leading, and some days, this can feel overwhelming. People are often frustrated with colleagues not meeting deadlines, bosses tolerating underperformers, customers taking advantage, co-workers talking…

We are an achievement-oriented society. In many cases, it’s how we measure success, growth, and overall status. It can propel us toward advancement and be the impetus for needed changes in our lives. As leaders, we employ that drive to achieve in our efforts to bring the best out of our employees. As employees, we…

While my children were home for the holidays, we had a few opportunities to discuss some pretty substantive issues – potentially controversial issues about diversity, inclusion, capitalism, and politics. These are heavy and complex topics that are difficult to begin to understand, let alone get agreement on. One of the conversations my son Renny and…

Time management is a constant requirement for just about anyone, and certainly for leaders and members of teams in high performing organizations. We keep full schedules with the intention of being responsible, productive and accountable – to ourselves, to the relationships we have on teams, and to the metrics and objectives of our organizations. However,…

This is the time of year, as I’m sure many of you can relate, when I do some decluttering: closets, drawers, files, clothes, shoes, you name it. I also target a special poly project folder that holds my key documents, including my weekly calendar, my values written out, declarations for the week, a couple of…

As Westerners, we tend to subscribe to either Freudian psychology (everything we deal with is trauma-based) or Jamesian psychology (will-power will get us through just about anything). What an interesting dichotomy … it’s either happened to us and we’re a victim or we can use our willpower to get to a better outcome. Yet absolute…

It seems we often start new relationships with common questions – “Where are you from? What do you do? Where do you live now?” These questions are considered socially safe, predictable and expected. However, these safe questions are often slow starters – or worse, non-starters – for meaningful connection. Having recently moved to a new…

I studied economics as an undergraduate over 40 years ago, and remember very little from that experience with the exception of one principle – the unequal distribution of wealth, studied by an Italian economist named Vilfredo Pareto. Some of you have come to know this idea as the Pareto Principle, or the 80/20 rule. In his…

Last month, I wrote about my experience in Kenya and particularly how a pride of lions reminded me of effective teams and strong leadership. Today’s blog is about something my niece and I learned from the guides in Serengeti and the mutual beneficial relationships between different species of animals. After being in Kenya for about…

The need to progress – to practice CANI, or Constant, Never-Ending Improvement – is an ever-present need in our lives, both personal and professional. Between social media and the fact of information literally at our fingertips, knowing what we should be reading, watching, researching or listening to can be confusing and often overwhelming. We often…

I just returned from a 16-day trip in East Africa, and there were two things that I loved most: first, meeting the people of Kenya and Tanzania and the opportunity to learn about different cultures; and second, the experience of observing and being with all the different animals and birds that live in the game…