Meet the Team

Our people are passionate about change and have impacted businesses at all levels. Every Emergent consultant is carefully selected for his or her expertise, professionalism and, above all, integrity.

Our consultants will create a learning contract with participants from your organization, setting out the objectives, measures, and milestones. Throughout the engagement, an Emergent relationship manager will remain in contact with your organization to ensure that your expectations are being fully met.

Cathy Gaynor


My role as partner with Emergent continues to evolve; with more than ten years of committed energy and focus toward the growth of our organization, I have had the opportunity to wear many hats. A primary role is that of lead architect, the creator of your process, the program designer that will pave the path for your company’s leadership development program. For the past several years, I have also served our clients as a Certified Coach. Working as part of our Emergent team, I have facilitated our signature LeadFORWARD program, while also working individually as a private coach. I work with clients to navigate the course direction and develop customized solutions that address all of their needs. I am passionate about building long-term client relationships that are founded on integrity and trust.

I launched my life-long learning journey right here in Central New York, earning my associates degree from Onondaga Community College and furthering my education by obtaining both a Bachelors and Master’s degree in Business Education from SUNY Oswego. The education I received locally provided me with the opportunity to develop in various management roles for several successful CNY-based companies.

In addition to my family, husband Tim and daughter Meghan, and my professional commitments, I love giving back to my community. I currently serve on the board of the YWCA and for the past several years I have been working with Junior Achievement on the Young Women Symposium. I feel both of these community organizations are focused on helping women grow and achieve healthy relationships with work, home and community. Other organizations that I give of my time and talent include Father Champlin’s Guardian Angel Society and Paige’s Butterfly Run.

Email Cathy at

Cindy Masingill

When people in any workplace have the opportunity to pursue their greatest potential, their work becomes meaningful. That’s why I chose this field of leadership development: leaders create the conditions for others to grow, expand, and thrive.

My values were shaped early in life as I took on responsibilities that most don’t begin to think about until adulthood. The lessons I learned then played out later in the real world in technology sales management, where I was successful based on my desire, determination, optimism, and willingness to learn. I learned the importance of seeking mentorship opportunities and of setting goals that stretched me. I also learned the value of failure (and success), and the impact of strong leadership. I learned that honing communication and relationship-building skills is a journey without a destination—there’s always more to learn and perfect.

As my business expertise grew, so did my entrepreneurial aspirations. Success in the tech industry led me to launch Bounce Technologies in 2001. I was energized by creating something from scratch, implementing new strategies, and constantly challenging myself to stay relevant in a tough marketplace.

After eight successful years with Bounce, I directed my energies toward giving back to the community and enhancing my personal fitness. As a board member for Junior Achievement and Girl Scouts of NYPENN Pathways, I focused on new advancement opportunities and business strategies.

A lifetime of learning and the pursuit of improvement led me to leadership and organizational development. I consider myself a lifelong student, and it brings me incredible fulfillment to bring that mindset to my clients. I’m passionate about results. Coaching, training and consulting business leaders at all levels to achieve great things brings me real joy, as does working with teams to achieve their highest performance.

I help leaders and organizations succeed. This is my meaningful work.

Credentials and Certifications:
  • Certified Professional Coach
  • Myers-Briggs Type Indicator
  • Leadership Agility
  • DiSC
  • Emotional & Social Competency Inventory

Contributor to Central New York Business Journal:
“Dear Emergent Leader: This is Your Year”;
“You’re in Charge: Now What?”;
“Can You Hear Me Now?”

Special Skills:
  • Executive Coaching
  • Training: influence, crucial conversations, fundamental leadership skills, time management, building high performing teams
  • Executive Leadership Development
  • Motivational Speaking
  • Group facilitation

Email Cindy at

Ralph Simone


Ralph Simone has spent over a quarter of a century helping individuals and organizations transform themselves, raise their consciousness, and perform at their fullest potential.

As a Black Belt in karate and an avid reader, Ralph understands the benefits of consistent practice and continuous learning as an integral part of leadership development.

He received his B.B.A. from Siena College in 1979 with a major in accounting. He is a Certified Professional Coach, specializing in leadership and organizational effectiveness, and has amassed over 15,000 paid client coaching hours. Additionally, he holds the following certifications:

  • Myers-Briggs Type Indicator
  • The 7 Habits of Highly Effective People – Facilitator
  • Emotional and Social Competency Inventory
  • Leadership Agility
  • Leadership Development Framework
  • COR.E Performance Dynamics Specialist

An accomplished writer and sought-after speaker, Ralph is currently writing a book entitled “Transforming: A Leader’s Guide to Integrated Intelligence.” He also published “Making It Stick” and “The Daily Re-Tweet.”

See Ralph's TEDx talk here.

Email Ralph at

Bill Berthel


As a Certified Professional Coach I enjoy working with people who seek higher levels of awareness and consciousness. Improvement in their relationships with others, themselves, their work and their life’s passions are what most of my clients are seeking and actively working towards. Establishing new relationships in any aspect of life is an area of coaching that I cherish and specialize in. I think and feel that there are no more important “things” in our lives than the relationships we have.

My personal view and approach with coaching is that I am a guide, a witnesser facilitator and an observer. I do not project my bias or judgment whatsoever but rather assist my clients towards their highest potential and consciousness through a variety of processes. Connecting my clients to their own energies and sensibilities while clearing the barriers out of the way leads my clients to their own clarity. Achievements through effective goal setting, creating accountability and recognizing best options are then possible. Considering myself a “relationship coach” has me working at my highest potential by coaching others in how they treat themselves and show up and relate to anyone and anything in their lives.

As a Core Energy Coach, I focus on you and your energy. The way you present yourself, the language you use and the type of energy you share with me will inform me in the coaching process. I am a gifted listener, both actively and intuitively and most of my colleagues and clients would tell you that my empathy is off the charts. I am also gifted and well experienced in sharing difficult messages in ways that are approachable and easier to listen to and accept.

I have worked in various leadership positions in the for profit manufacturing world for over 20 years, more recently as the Human Resource Director for an artist material manufacturing company. This type of work has provided me great coaching experiences, training and leadership opportunities and people-experiences over the years. My B.S. degree in Psychology and my certification work with The International Professional Excellence in Coaching (iPEC) organization has provided me the tools and credentials as a professional coach.

I am a human, a husband, a father, a son, a brother, a colleague, a volunteer and a friend. I am a Coach, a Human Resource Professional, and a woodworker. I enjoy cooking meals and entertaining friends with my wife. She and I are restoring a historic Queen Anne Victorian home. Playing Legos and Hot Wheels, Nerf Gun Wars and bicycling with my son keeps me young at heart. My vice in life is playing guitar. These are the identifiers that hold the most meaning to me personally.

See Bill's TEDx talk here.

Email Bill at

Newell Eaton


I have chosen to work developing entrepreneurial leaders, teams and organizations because I believe it’s how I can best make deep and lasting change in the world. I believe that competent leadership in both the private and public sectors is a critical ingredient for creating a healthy sustainable future. To give focused attention to this mission I changed my career in 2004, offering my 35 years of experience as a leader, entrepreneur, and creative change agent to other leaders as an external consultant. During my prior careers I was fortunate to have had success building high performing teams and serving as a strategic thought partner and coach to senior leaders. That experience, along with an ongoing study of research findings on leadership, human performance, innovation, and change provide the basis for my offer.

Since becoming a leadership and organizational development consultant I’ve had the privilege of working with over 50 senior leaders helping them create more entrepreneurial organizations. My aim is to help you develop yourself and your team to grow a flourishing culture of innovation, a culture where people are truly motivated. I have provided executive coaching, team building, leadership training, strategic planning, and facilitation of change projects for leaders from the following fields: computer gaming, bio-tech, venture capital, pharmaceuticals, global HR, artificial intelligence, IT, real estate, and executive search along with a wide mix of not-for-profit, philanthropic, and government organizations.

Having worked extensively in both the private and public sectors I’ve discovered that while systems may be different, leadership and team challenges have universal elements regardless of the type of organization. The need to develop effective communications transcends culture or age. We are all humans with the same fundamental needs.

I’m certified as a coach through the NLP Institute in NYC and continued studies through the Coaching Excellence in Organizations program, a graduate level program for experienced coaches operated by the Newfield Network and the Institute for Generative Leadership. I’ve been on the faculty for many universities and associated programs focused on leadership, creative thinking, coaching, and communications including courses at Rensselaer Poly Tech, St. Rose, the Creative Problem Solving Institute, the International Association of Facilitators, and the American Society of Training and Development.

Winifred de Loayza


My life’s work is helping people create dynamic organizations and communities. This can only be done when people who participate in them grow beyond their “potential,” and then grow some more. Oftentimes we have beliefs and practices that keep us bounded in narrow set of possibilities. We can get caught up in our routines and “truths,” never reaching a stage of alchemy for our enterprises.

Could Gandhi have transformed India without breaking the boundaries of his beliefs about the potential of his nation? Could the Apartheid have fallen with old thinking about the ability of Africans to rule a modern nation? Would the Civil Rights Movement have progressed without Martin Luther King’s dream? These dreams could have been “raisins in the sun” without the actions to drive change. I want to help people to dream about their possibilities and help them to do the hard work of making those dreams realities.

I have worked in a variety of contexts including manufacturing, financial services, pharmaceuticals, electronic games, government and adult education. Corning, Incorporated, Activision Blizzard, Qwest Diagnostics are among my current clients. I also have experience overseas in China, India, Taiwan, England, Germany, Spain and Greece. I was awarded a Master of Science degree in Curriculum and Instruction (1975) and a Doctorate in Educational Policies, Programs and Institutions (1978) from the State University of New York at Albany.

I will lovingly engage you in conversations so deep and challenging that your very identity might be forced to step up to the next level of performance. I will help you have the difficult conversations with yourself, your Board, or your staff that you need to have about transforming hope into reality.

Kathy Quinn


Twenty years ago my biggest challenge was sticking to my vision and moving through the foggy periods. Tim Brown, CEO of IDEO, suggests that every design process goes through “foggy periods.” Now, as a seasoned creativity trainer and coach, I am skilled in finding new ways to help others accomplish their goals. I enjoy facilitating dialogues that break down barriers and fuel new insights for moving through challenges when feeling stuck.

In undergraduate school I majored in psychology and art; as early as I can remember I enjoyed studying behavior and art. In 1985 I became part of the faculty at Syracuse University while pursuing a master’s degree in fine arts. Since that time, my professional life has been dedicated to combining innovation and applied creativity within organizational environments.

In the late 90’s I attended a seminar and learned about coaching as a profession. I was introduced to an executive coach who asked amazing, insightful questions. I was instantly drawn to the process since it is designed to empower resourcefulness and maximize potential. In 2003, I pursued my Coaching Certification and followed up with a Practitioners Certification in NLP (Neuro-Linguistic Programming). NLP is an architecture for coaching that provides a mind science technology/toolbox designed to enhance productivity, perception, and procedures.

I believe that we have left the information age and moved into a conceptual age where creativity is a necessary skill for developing leaders and supporting business success. I offer innovative and customized strategies that address the challenges leaders face in the 21st century. Saying “No to the status quo,” and an ingrained mindset will determine who flourishes and who flounders in an ever-changing and interconnected world. My approach transforms challenging issues into inspiring opportunities through the blending of business, creativity, mind science, and appreciative inquiry. I focus on the whole system for motivating business leaders to move from where they stand to where they want to be!