Jeremiah Poulsen

Many believe the harmful misconception that leaders should have all the answers. Yet, in my experience as a leadership coach, I’ve discovered that the most transformative breakthroughs often happen when leaders openly admit, “I don’t know.” These words, rather than an admission of inadequacy, can be a starting point for growth and innovation—if we learn…

In our journey through life, we all face critical moments that test our character and leadership abilities. Whether you’re leading a team in a corporate setting, guiding a community, or shepherding a congregation, how you respond to difficult moments can define your leadership legacy. I’ve seen firsthand the impact that effective leadership can have during…

Leaders are increasingly adopting a compassionate and empathetic approach to management. This shift, while positive in many respects, has sparked a debate about its potential downsides. Specifically, some leaders fear that their efforts to accommodate employees’ needs might inadvertently foster a sense of entitlement and erode accountability. This blog explores these concerns and offers insights…

Recently, I had the privilege of attending one of our client’s semi-annual leadership gatherings, an event designed to provide crucial updates and training on de-escalation and conflict resolution. I was particularly impressed by how the senior leadership team managed the open forum Q&A session at the end of the day. Their approach to handling questions…

In life and leadership, the unseen often wields more power than the seen. Invisible expectations, those unspoken assumptions and standards we carry, can subtly sabotage our best intentions, leaving us and our teams frustrated and confused. Recognizing and addressing these hidden expectations is crucial for effective leadership and team cohesion. As someone who sits on…